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F.A.Q.

What type of photo can I send?
The photos have to be portraits of people or animals. They cannot be landscapes, objects, flowers, etc...

Will the background of the photo appear in the portrait?
The portrait is a personal interpretation by Mariscal and therefore may or may not contain references to background elements.

What resolution/size must the pictures be?
Files must not exceed 8MB. The resolution is not important because Mariscal will adapt your photo to create the portrait.

How long will it be before I receive my portrait?
Our estimated delivery time is around 15 days.

How do I get my portrait?
When the portrait is ready we’ll send you an email with a link where you can download the digital file.

What kind of file will I receive?
The digital portrait is a JPEG file of 29.7 cm x 42 cm (A3) at 300 dpi resolution.

How does Mariscal create the portrait?
Mariscal draws the portraits digitally.

Is the original drawing scanned?
No, the original file is digital and therefore there is no scanning process involved.

Are the portraits signed by Mariscal?
Yes, Mariscal digitally signs each portrait.

Can I receive a print of my portrait?
Right now we do not offer this service but we’re working on it. Very soon you will have the option to request a print of your portrait.

Can there be more people in the portrait?
The price of the portrait increases by €40 per additional person. Please indicate the number of people in the corresponding field before payment.

Can there be any pets or animals in the portrait?
Yes, there can be both people and animals in the portraits.

Can my name go on the portrait?
Yes, you need to clearly indicate your name or text or date in the “name” field for Mariscal to include it in the portrait.

Can I make any comments to the artist?
Yes, you can leave your comments in the corresponding field and Mariscal will do his best to take them on board, always in line with his creative interpretation.

Will my portrait be published on social networking sites / publications / exhibitions?
Mariscal reserves the right to publish the portraits on social networks, in publications and/or exhibitions. If you don’t want your portrait to be published or you want it to be published after a certain date, let us know in the comments section when you place your order.

Printing recommendations:
The print size for a high-quality finish is A3.
You can print on A2 with a medium-quality finish.
Use glossy paper for a better finish.
If you decide to print on art or recycled paper, use an inkjet printing method.

What should I do if I have a special request?
Send us an email at hello@mariscalportraits.com